Privacy policy
Effective Date: 30/08/2024
This Privacy Policy explains how BITPROCURE LIMITED ("Bitprocure", "we", "our", or "us") collects, uses, and protects your personal information when you access our website (www.bitprocure.com) or interact with us through email or other communication channels.
By using our services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
1. Information We Collect
We collect several types of information to provide and improve our services, including:
a. Personal Information
When you interact with us, we may collect the following personal information:
Contact Information: Name, email address, phone number, and postal address.
Order Information: Details of your orders, including shipping address and product preferences.
Payment Information: Cryptocurrency wallet addresses used for payment (we do not collect payment card details).
Communication Data: Emails, messages, and other communications you send to us.
b. Automatically Collected Information
When you visit our website, we may automatically collect certain information, such as:
IP Address
Browser Type
Operating System
Device Information
Website Usage Data: Pages visited, time spent on pages, and navigation paths.
c. Cookies
We may use cookies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to recognize your preferences and optimize our services. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
Providing Services: To process your orders, arrange product sourcing, logistics, and shipping.
Communication: To respond to your inquiries, provide updates on orders, and send important information about our services.
Customer Support: To provide support and address any issues you may have with our services.
Payment Processing: To facilitate cryptocurrency payments for our services.
Improvement of Services: To analyze usage patterns on our website and improve our offerings.
Legal Compliance: To comply with any applicable laws and regulations.
3. Sharing of Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in providing services such as logistics, shipping, payment processing, and website hosting.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party.
Legal Obligations: We may disclose your information to comply with legal obligations, such as responding to court orders, legal processes, or government requests.
We will never sell your personal information to third parties for marketing purposes.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, and to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request corrections to any inaccuracies in your personal information.
Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Restriction of Processing: You can request that we limit the processing of your personal information in certain circumstances.
Objection: You have the right to object to our processing of your personal information in certain cases.
To exercise any of these rights, please contact us at dpo@bitprocure.com. We may request additional information to verify your identity before processing your request.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. International Data Transfers
As a UK-based company, your personal information may be transferred to, and processed in, countries outside of your country of residence. These countries may have different data protection laws than your own.
When we transfer your personal information internationally, we will take appropriate measures to ensure it is protected in accordance with this Privacy Policy.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
BITPROCURE LIMITED
Website: www.bitprocure.com
Email: info@bitprocure.com
Registered Company Number: 15916536